Launched by LivePerson (NASDAQ:LPSN), a global leader in conversational AI, and the Dream Big Foundation, HelpOthers.io is a digital gift card marketplace that helps consumers support the small businesses in their communities.
With social distancing becoming the new normal and people around the world doing their best to keep their neighbors safe from COVID-19 by staying at home, small businesses that rely on foot traffic are struggling to pay their bills and their employees. Without their customers’ help, millions of barbershops, salons, yoga studios, restaurants, dry cleaners, coffee shops, and boutiques may not survive.
Helpothers.io helps make a difference by allowing any small business to easily take secure payments from the customers who love them. Businesses that sign-up at HelpOthers.io can create listings to allow customers to find them and pay now in exchange for goods and services to be redeemed online or when they reopen, with no need to mail physical cards or documentation.
“Small business owners are the backbone of our country, and while they’re not seeking a handout, COVID-19 makes it impossible for most to stay open. Our goal is to provide support today to help them stay afloat until our world gets back to normal.”
HelpOthers.io is assisted by “Nicholas,” an AI-powered messaging bot named for the patron saint of merchants that makes connecting businesses and consumers as easy as texting family and friends. Just text “helpothers” to 78129, and Nicholas will guide you through finding businesses and prebuying goods and services.
In support of HelpOthers.io’s mission, LivePerson has pledged $500,000 to small businesses by providing each of its employees with $500 to distribute through the marketplace to their favorite local enterprises. LivePerson will not collect fees on any gift cards purchased during the COVID-19 crisis. All net proceeds, minus Stripe processing fees, will go directly to the small businesses.